Introduction
This Privacy Policy explains how RR Media (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you access or use our website and services. RR Media is committed to safeguarding your privacy and ensuring transparency regarding the data you share with us.
By using our website or any of our services—including WhatsApp marketing, SMS campaigns, voice call marketing, email marketing, or other digital/mobile solutions—you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of personal or business information:
Name, contact number, email address
Business information (e.g. company name, industry)
Billing details for invoicing and payments
Data required for marketing campaign execution (e.g. contact lists, message content, delivery preferences)
Technical data (IP address, browser type, device details, usage statistics)
How We Use Your Information
Your information is used to:
Deliver and manage our services
Communicate updates, promotions, and support
Generate campaign analytics and reports
Improve our website, products, and user experience
Process payments and invoices securely
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Third-Party Services
We may use trusted third-party service providers (e.g., WhatsApp Business API partners, SMS gateways, payment processors) to deliver our services. These partners may access your data only as required to fulfill specific tasks on our behalf and are obligated to protect your information.
RR Media is not responsible for data misuse or breaches that occur due to third-party platforms beyond our control.
Payments and Security
Payments are securely processed via third-party gateways. We do not store your credit card, UPI, or banking information on our servers. All transactions are encrypted using secure socket layer (SSL) technology to ensure your data is protected.
Data Retention
We retain your data only as long as necessary for the purpose it was collected, or as required by law. You may request deletion or access to your data by contacting our support team.
Refunds and Cancellations
Refund policies vary depending on the nature of the service and the stage of delivery. For details, please refer to your agreement or contact our support team. We always strive for client satisfaction and will address your concerns professionally.
Dispute Resolution
In case of disputes, we aim to resolve issues amicably. If required, the matter will be referred to binding arbitration under the jurisdiction of India, in accordance with applicable laws.
Amendments to This Policy
RR Media reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page. We recommend reviewing it periodically to stay informed about how we protect your data.
Contact Us
For any privacy-related queries or concerns, feel free to reach out to us:
Support: service@rrmedia.co.in
Sales: Contact@rrmedia.co.in
Phone: +91 9903070761 / +91 9903070741