✦ Powered by Google RCS Business Messaging

Take your customers on branded journeys with RCS

Go beyond plain SMS. Send verified, brand-logo messages with rich images, video, carousels and tappable buttons — straight to your customer's default messaging app. By RR Media, Kolkata & Howrah.

VerifiedBranded sender badge
3 FormatsText, Rich Card, Carousel
9am–9pmDelivery window
10:46●●●
RR MediaVerified Business
Hi! Here's your festive offer from RR Media 🎉
Flat 20% Off — This Week Only

Boost your business with WhatsApp, SMS & RCS campaigns.

Claim Offer Talk to an Agent
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RCS message
What you can send

One message, every rich format

RCS lets your brand send far more than 160 characters of plain text — all inside the customer's native messaging app.

🖼️

Images

JPEG, PNG, GIF — up to 2MB in rich cards.

🎬

Videos

MP4, WebM & more, up to 10MB in cards.

🎠

Carousels

Up to 10 swipeable rich cards in one message.

📄

PDFs

Share documents directly in-chat.

📍

Locations

Drop a pin straight to your storefront.

💬

Suggested Replies

One-tap responses, up to 25 characters.

👆

Interactive Buttons

Call, open URL, or add to calendar — in one tap.

🛡️

Verified Sender

Your logo, name & blue tick — never a random number.

Use Cases

Built for every stage of the customer journey

From first offer to repeat customer — RCS keeps every touchpoint branded and interactive.

Hi Ananya, enjoy your exclusive 20% off 🎉New arrivals just for you.
Shop Now

Interactive Promotions

Launch rich campaigns with a single carousel message that drives traffic and conversions.

Hi Rahul, ready to grow your reach faster? 🚀Switch to our Premium campaign plan.
Thanks, exactly what I need!

Engage & Upsell

Share product updates and offers with rich media that personalizes the experience.

Order UpdateYour delivery will arrive in 10 minutes 🚚
Track Order

Automated Notifications

Send order status, account info, and delivery confirmations automatically.

Hi Emma, we miss you! 👋Here's 15% off to welcome you back.
Book Now

Re-engagement

Win back inactive customers with a personalized one-way campaign.

Message Formats

Three ways to say it

Pick the format that fits your message — from a quick text to a full product carousel.

Format 01

Basic Text SMS

  • Plain text message, up to 250KB
  • Optional CTA: suggested reply, URL, dialler, calendar
  • Fastest to send, lowest cost
Format 02

Rich Card

  • Text + 1 image or video (up to 5MB)
  • Title up to 200 characters, description up to 2,000
  • Up to 4 suggested replies or actions
Format 03

Rich Card Carousel

  • Text + up to 10 images (up to 5MB each)
  • Swipeable, ideal for catalogues & multi-offer drops
  • Each card can carry its own CTA buttons
Reporting

Track performance and get data that matters

Verify delivery and open rates, and see exactly how customers respond and interact with every campaign — so you can fine-tune the next one.

Request a Sample Report →
RCS Campaign PerformanceLast 30 days
92.4%Delivery Rate
58%Seen Rate
4.2×vs Plain SMS CTR
Good to know

How RCS delivery actually works

The practical details every brand should know before launching a campaign.

Android only

Delivers to Android 11.0+ with Google Messages. iPhone, BlackBerry and Windows phones are not supported.

Delivery window

RCS messages are sent between 9am and 9pm only.

Frequency cap

A maximum of 4 messages per number per month from one RCS account — beyond that, requests may fail.

Dual-SIM handling

Only the number linked to the recipient's Google account receives RCS messages.

Your brand, verified

Messages carry your brand name, logo and a verified badge — never a random number.

Reporting tolerance

Delivery/read reports may carry a tolerance level of up to 10%.

Ready to launch branded RCS campaigns?

Get your brand verified and start sending rich, interactive messages this week.