Last updated: July 2026
This Privacy Policy explains how RR Media ("we," "us," "our") collects, uses, and protects information when you use our website or engage our WhatsApp, SMS, Voice Call, RCS, web design, or digital marketing services.
Information We Collect
- Contact form submissions — name, phone number, email, and any message details you provide
- Partner applications — business name, website, and service interest details
- Campaign data — for clients using our services, this may include customer databases you provide us, or campaign content (images, video, PDFs) you supply for delivery
- Website usage data — basic analytics such as pages visited and general location, typically collected via standard analytics tools
How We Use Your Information
- To respond to enquiries and provide requested services
- To deliver WhatsApp, SMS, Voice Call, and RCS campaigns on behalf of clients
- To improve our website and service offerings
- To communicate updates relevant to services you've engaged us for
Client-Provided Databases
For clients who provide their own customer database for campaign delivery, we handle that data solely for the purpose of executing the agreed campaign, and do not use it for any other purpose or share it with third parties beyond what's necessary to deliver the service (such as our messaging platform providers).
Our Own Validated Database
For campaigns delivered through RR Media's own database (for clients seeking new customer reach), all contacts have opted in to receive relevant marketing communications, and can opt out at any time.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers (such as WhatsApp Business Solution Providers, SMS gateways, or hosting providers) strictly to deliver the services you've requested.
Cookies & Analytics
Our website may use standard cookies and analytics tools to understand site usage and improve user experience.
Data Security
We take reasonable technical and organizational measures to protect the data we handle, though no method of transmission or storage is 100% secure.
Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us using the details below.
Changes to This Policy
We may update this policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions, contact us at Contact@rrmedia.co.in or call 9903070761.
Note: This is a general-purpose privacy policy template. Given the regulatory requirements around messaging (TRAI/DLT for SMS and voice, WhatsApp Business Policy, and India's Digital Personal Data Protection Act), we recommend having this reviewed by a qualified lawyer before relying on it as your final published policy.