WhatsApp, SMS, Voice & RCS Marketing — Mumbai

WhatsApp Marketing Agency for Mumbai Businesses

Mumbai is India's commercial capital, and every brand there is competing for the same customers' attention. RR Media runs WhatsApp, SMS, RCS and Voice campaigns for Mumbai businesses, either to your own customer list or to new audiences through our pan-India database, from as little as 14 paise per reach. We are based in Kolkata & Howrah and serve Mumbai remotely.

180+
Brands Served
550+
Campaigns Run
4.9★
Google Rating
14p
Starting Cost Per Reach
Two Ways To Reach Customers

Your list, or ours

Most Mumbai businesses either already have contacts they are not messaging properly, or need to reach people who have never heard of them. We cover both.

Your Database

Send to your own contacts

Upload your customer or lead list to our self-service panel and run WhatsApp, SMS or RCS campaigns with delivery reports on every send.

Our Database

Reach new customers in Mumbai

Run your campaign to our pan-India database, targeted by city and category where data is available. Useful for launches, offers and walk-in drives.

What A Reach Costs

Cheaper than handing out leaflets

Printing, labour and distribution make hand-delivered leaflets and newspaper inserts expensive per person, and you cannot tell who saw them. A WhatsApp campaign goes to a chosen list and comes back with a delivery report.

RouteStarting costBest for
WhatsApp via virtual numberFrom 14 paise per reachHigh-volume reach, offers, launches and awareness campaigns
Official WhatsApp Business APIMeta rates + service feeVerified brand, buttons, templates, chatbots and transactional alerts
SMS and RCSSee pricingAlerts, OTP-style messages and rich branded messages

Virtual-number campaigns do not use Meta's official WhatsApp Business API, so delivery and number longevity depend on message quality and how recipients respond. We explain the trade-off before you start and recommend the official API when your business needs verified messaging. Final cost depends on volume and route and is quoted in writing. See the WhatsApp vs leaflet cost comparison, WhatsApp API pricing and SMS pricing.

For Agencies And Marketers

Bring us your clients' campaigns

Plenty of agencies, freelancers and consultants in Mumbai, Mumbai and Pune have clients who want to reach new customers but do not have the sending infrastructure or the audience data. You bring the client; we run the campaign and send the reports.

What We Offer

Four channels, one connected strategy

Every service below is available to businesses in Mumbai, delivered remotely with full reporting on every campaign.

Core

WhatsApp Marketing

Use your own database via our self-service panel, or reach new customers through ours.

Reach

SMS & RCS Marketing

High-delivery bulk SMS and rich RCS messages, through your database or ours.

Reach

Voice Call Marketing

Automated voice campaigns for reminders and promotions, with full call reporting.

Growth

Web & Digital Marketing

Websites, SEO and ads that feed every channel above with a steady stream of customers.

Reach

Hosted IVR

A 24/7 virtual receptionist for your Mumbai business number — bilingual greetings, smart call routing, and instant WhatsApp/SMS alerts on every missed call.

See Full Service Details →
Why Mumbai Businesses Choose Us

Built for a fast, crowded, high-cost market

Advertising is expensive and attention is short. Direct messaging lets you pay for delivery to the people you choose, then measure what happened.

Remote service, real results

We are based in Kolkata & Howrah, not Mumbai, and we say so up front. WhatsApp, SMS, RCS and Voice campaigns do not need a local office to run well. Setup, sending and reporting are all done online, the same way we work for clients across West Bengal and the rest of India.

You get a dedicated contact on WhatsApp or phone, and a delivery report for every campaign. We also run campaigns for businesses targeting Mumbai and Pune.

Questions

Frequently asked

Do you have an office in Mumbai? +
No. We're based in Kolkata & Howrah, West Bengal, and we serve Mumbai entirely online. Setup, sending and reporting all happen remotely, and you get a direct contact on WhatsApp or phone.
How much does a WhatsApp campaign cost in Mumbai? +
Campaigns sent through the virtual-number route start from about 14 paise per reach. Official WhatsApp Business API campaigns follow Meta's per-message rates plus our service fee. The final cost depends on volume, message type and route, and we quote it in writing before you start.
Can I reach customers who aren't in my own database? +
Yes. Alongside the self-service panel for your own contact list, we can run your campaign to our pan-India database, targeted by city and category where data is available. In the free audit we tell you what audience is reachable for your Mumbai target.
Is WhatsApp marketing through a virtual number safe for my brand? +
Virtual-number campaigns do not use Meta's official WhatsApp Business API, so number longevity and delivery depend on message quality and how recipients respond. We explain this trade-off up front, avoid spammy or misleading content, and recommend the official API when your business needs verified, branded messaging.
Which Mumbai businesses can use this? +
Any business that sells to people or companies in Mumbai: coaching and education, real estate, clinics, salons, retail, restaurants, startups and service providers. Campaigns must follow WhatsApp, TRAI and data-protection rules, and we decline anything misleading.
I run an agency. Can I offer this to my clients? +
Yes. Many agencies and freelancers bring campaigns to us rather than building the infrastructure themselves. See our reseller program or message us on WhatsApp and we will explain how it works.

Ready to reach your Mumbai customers?

Free audit of your current WhatsApp, SMS or RCS setup, and a quote for reaching your Mumbai audience. No obligation, no office visit needed.

WHO WE HELP IN MUMBAI

Built for these businesses

Also see: WhatsApp marketing · SMS marketing · Reseller program

👋 Have questions? Tap to chat on WhatsApp